Privacy Policy

(Updated May 2018)

Vectis Auctions Ltd recognises that your personal information is very important to you. We take your privacy extremely seriously. The purpose of this statement is to outline how we collect data from you, what it is used for and how it is processed. By visiting and/or registering on Vectis Auctions Ltd, you agree to this use. Vectis Auctions Ltd reserve the right to amend this policy at any time, we will notify you of any necessary changes.

For the purpose of the General Data Protection Regulations (GDPR) (Regulation (EU) 2016/679), the data controller is Vectis Auctions Limited.

Use of your personal information

We use this information to:

• Fulfil our agreement with you
• To handle orders
• Deliver products and services
• Process payments
• Communicate with you about orders, products, services and promotional offers
• Update our records and generally maintain your accounts with us
• Display content such as customer reviews and
• Recommend products that may be of interest to you.

We also use this information to prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

We may also use this information to analyse and profile your preferences e.g. (market, customer and product analysis) to enable us to review, develop and improve the products and services we offer and to enable us to provide you and other customers with relevant information through our marketing programme.

We may use your information to make decisions about you using computerised technology, for example automatically selecting products and services which we think will interest you from the information we have and based on your previous transactions with us.

We may keep you informed of such products and services including special offers, discounts and so on by any of the following methods:

• Email
• Telephone
• Or otherwise

When you provide us with your information you will be given the opportunity to say if you do not wish to receive information of such products and services from either us.

Storage of your personal information
This information is stored and held on secure computers, servers or otherwise. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Does Vectis Auctions Ltd share the information it receives?
Information about our customers is an important part of our business, we do not sell this information on to Third Parties for marketing or promotional purposes. Vectis Auctions Ltd shares customer information only as described below:

• Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy.
• Fraud Prevention: In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.
• Other legal duty: If we are under a duty to disclose or share your personal data in order to comply with any other legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Vectis Auctions Ltd, our customers, or others.
• Business Sale: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets or if Vectis Auctions Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• In carrying out the activities specified in this section, we may transfer information to reputable companies outside the European Economic Area. We take steps to ensure that your information will be afforded the same level of protection as that required of us under applicable UK data protection legislation.

How secure is the information about me?

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
• We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
• It is important for you to protect against unauthorised access to your password and to your computer. Be sure to logout when you finish using a shared computer.

Third party advertising and links to other websites
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites. We are not responsible for the privacy policies or procedures or the content of these linked websites.

What information can I access?
Vectis Auctions Ltd gives you access to a broad range of information about your account and your interactions with Vectis Auctions Ltd for the limited purpose of viewing and, in certain cases, updating that information.

Information you can access easily at Vectis Auctions Ltd includes up-to-date information regarding recent bids, lot history, contact details (personally identifiable information including name, address, telephone number), email address, password, and communication preferences.

You have the right to see personal information that we hold about you, upon receipt of a request. If you are concerned that any of the information we hold on you is incorrect please contact us (see details below).

How do I change any details stored on Vectis Auctions Ltd?
To change any of your registered details on Vectis Auctions Ltd, click on 'Login' and enter your email address and password. Once logged in, click 'My Account', this area enables you to change your details, change your email address and/or password and change your communication preferences.

How can I get my name removed from the Vectis Auctions Ltd mailing list?
To change your communication preferences (including unsubscribing your email address from our mailing list) click on 'Login' and enter your email address and password. Once logged in, click 'My Account', this area enables you to change your communication preferences as required. In addition, each electronic mailing we send you will contain details of how you can unsubscribe.

Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. The websites www.aboutcookies.org and www.allaboutcookies.org will provide more information on cookies, should you wish to learn more.

For further information about shopping on Vectis Auctions Ltd, please read our Terms and Conditions.

YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Contact Us
If you have any comments or queries in connection with our privacy policy, please call us on +44 1642 750616 or write to the Data Protection Compliance Manager at Vectis Auctions Ltd, Fleck Way, Thornaby, Stockton on Tees, TS17 9JZ

Cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. The websites www.aboutcookies.org and www.allaboutcookies.org will provide more information on cookies, should you wish to learn more.