If you have registered a payment card on your Vectis account and selected 'Automatic Payment', then you do not need to do anything; an invoice will be sent advising payment has been automatically taken.

You can click the Edit Payment Details Link to check you have selected 'Take Automatic Payments from this Card' if this is not selected you will either need to phone or email to give authorisation for Vectis to take payment from your registered card.

You can select Yes to automatically take payment for the next and future sales however it will not take effect for this payment. Please note you will need to re-enter your security code from the back of your card before saving.

Once payment has been confirmed as paid by our accounts team, it is then passed onto the packing department, who will calculate any postage and packing costs when the items have been packed.

This will generate a second invoice, which will be taken as a separate payment from your registered card or agreed payment method when initial payment was taken.

Once confirmed as paid the item(s) will be dispatched to your registered delivery address and a confirmation text and/or email will be sent. 

Items will be shipped as quickly as possible but due to the high volume it may take up to 21 working days to ship. If you are bidding in more than one of our auctions, we will where possible combine lots into one parcel to make shipping more economical.

We ship world-wide, post and packing charges will depend on the weight, dimensions and value of the parcel.

All parcels are insured and traceable. 

We send via Courier or Royal Mail.


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If you wish to collect items, we would ask customers to first call and pay for their purchases with our Accounts Team. 

If payment is taken automatically or when payment has been made, we then ask for you to arrange a collection appointment date and time. This will allow the packing team to prepare your items and have them ready for you, reducing waiting times.