Contact Us

tel: +44 1642 750616

fax: +44 1642 769478

Email us here

Vectis Auctions,
Fleck Way,
Thornaby,
Stockton on Tees,
TS17 9JZ,
England

Frequently Asked Questions (FAQs)

Bidding
How can I bid?

There are several ways in which to bid in one of our auctions.

In advance of the sale:

ABSENTEE BIDScan be sent in the post, send your bids to

Vectis Auctions

Fleck Way

Thornaby

Stockton on Tees

TS17 9JZ

Email- admin@vectis.co.uk

Vectis Website http://www.vectis.co.uk/ if you are a new customer you will need to register your details first.

If you are already registered please login to enable you to access the bidding facility. Once you have located the lot you wish to bid on 'click' the 'bid' button, enter your maximum bid and follow the on-line instructions until you have submitted your bid(s).

 

Artfact www.artfact/invaluable.com if you are a new customer you will be asked to register.

The links below will take you to the Vectis sales currently on artfact.com / invaluable.com

http://www.artfact.com/house/viewHouseSales.cfm?houseRef=BZ883C593M&type=current

http://www.invaluable.com/house/viewHouseSales.cfm?houseRef=BZ883C593M&type=current

Absentee bids can be left on the artfact website up until 2 hrs prior to the auction commencing.

ON THE DAY OF THE SALE LIVE BIDDING

All Vectis auctions are room and live on-line via www.artfact/invaluable.com

Live bidding via artfact/invaluable.com you will need to register with artfact https://sec1.artfact.com/services/register.cfm and then sign up for each month's sale.

If you attend the auction in person you will be asked to register upon arrival at the auction venue.

 

TELEPHONE BIDDING

Please contact one of the Vectis Staff prior to the day of the auction. They will arrange for you to be involved live via telephone on the day of the sale. We will call you two or three minutes prior to the lot being offered for auction. There is no charge for telephone bidding.

Vectis Auctions cannot guarantee that all telephone requests will be honoured due to the rising demand for telephone bidding, particularly at cerain sections of the auction, it may be impossible to have a line available. Although Vectis Auctions will try to accommodate every request, we cannot be held responsible for any missed calls due to human or technical errors.

Buying
Full details of our Conditions of Sale can be found at the following link

BUYING

 

Full details of our Conditions of Sale can be found at the following link

 

 

 

BUYERS PREMIUM     We charge a buyers premium of 17.5% of the final price (plus VAT where applicable). Payment for lots can be made by credit card (we accept all major cards) or by cheque provided we have a bank guarantee or alternative arrangements have been agreed. A 2% clearance charge is made for credit card payment (3.1% for American Express) to cover bank costs.

 

 

 

BUYERS PREMIUM FOR LIVE ON-LINE BIDDING VIA ARTFACT   Purchasers will be charged a total premium of 22.50% on the hammer price inclusive of VAT and credit card charges. This will include a 3% charge made by Artfact (this will be shown separately on your invoice). There is no VAT charged on lot prices.

 

 

 

 

 

 

 

 

 

 

 

 

Selling
What do Vectis Charge for selling toys?

The standard charge for selling is17.5% plus VAT (VAT is payable on the commission only and not the hammer price).  The commission charge is all inclusive apart from an additional 1% insurance charge (also subject to VAT).  However, depending on the value of your collection the selling charge is open to negotiation.

Do I pay extra for lotting and photography?

There are no additional charges for lotting and photography. If for any reason a toy is unsold then we can re-enter it in the next available sale at no extra charge without a reserve.

Payment Details
How can I pay for my winning lots

PAYMENT DETAILS


Payment


Room Sales

If you are bidding in the room on the day of the sale you can pay by Cash  - Pounds Sterling or Euros.


Credit card or debit cards.


Absentee Bids / Telephone Bids / Website Bids

Credit card or debit cards.


If you wish to pay by bank transfer, our bank details are as follows:
Barclays Bank,
Middlesbrough Business Centre,
The Tees Group (South)
PO Box 19,
Middlesbrough.
TS1 1QE

Sort Code: 20-56-74
Account: 90746967
Account Name: Vectis Auctions Ltd.
IBAN No. GB32 BARC 2056 7490 7469 67.
Swift Code: BARC GB 22

You can also send us a cheque, made payable to Vectis Auctions Ltd to
Vectis Auctions Ltd,
Fleck Way,
Thornaby, Stockton-on-Tees
TS17 9JZ.

We also accept payments made by Paypal on andy@vectis.co.uk

Post and Packing
What are the post and packing charges?

We ship world-wide, post and packing charges will depend on the weight, dimensions and value of the parcel.

 

Where ever possible we will pack all your winning bids within the one parcel.

 

Please contact the office for further details.

 

Will the parcel be insured?

Yes all parcels are insured and traceable

 

We send via Courier or Royal Mail

Using the New Site
In order to use the site you will need to

Using the New Site

In order to use the site you will need to be registered with us.  If you have not received a new log in name and password, you can click the Log In button, enter your e-mail address and use the password reminder.  If you have been pre-registered, your new password will be automatically e-mailed to you.

 

If your e-mail address is unrecognised, you will need to re-register with us. (NB Your password will need to be at least 6 characters and contain at least 1 capital letter).

 

In order to gain full access to the site (e.g to view prices from previous sales etc.) you will need to register/log in to your account.

 

If you wish to place bids for current auctions, you will also need to register a valid credit/debit card.

 

 

Prices Realised

 

The prices realised from previous auctions are still available but you will now need to register/log in to your account to access these.

 

 
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